FAQ
What is a Dutch bike? A Dutch bike is designed with a step-through frame, providing a comfortable upright riding position and practical features, making it an ideal choice for urban commuting and leisure rides.
How are Go Dutch Bikes different? Explore our Why Go Dutch page for a diagram showcasing the unique components of our Dutch bikes. Trust us; once you go Dutch, you won't look back.
Why choose a Go Dutch bike? Known for durability, comfort, and suitability for daily commuting and leisure rides, our Dutch bikes offer a stylish and practical solution for riders seeking a reliable and versatile bicycle.
Do you carry road bikes or mountain bikes? No, we currently do not carry road bikes or mountain bikes. However, we're happy to refer you to reputable places specializing in these types. Note that we provide service for all bike types, ensuring maintenance, repairs, and tuning.
Do you have a storefront to shop for bikes? Yes, our storefront is located at 511 Eglinton Ave West in Toronto, Ontario. Winter hours are Tuesday by appointment, Wednesday 11 AM - 4 PM, Thursday 1 PM - 9 PM, Friday 11 AM - 4 PM, and Saturday 1 PM - 4 PM. Closed Sunday and Monday. Contact us for appointments outside these hours.
What size Dutch bike is right for me? Use our size chart based on your height and leg inseam to identify the suitable Dutch bike size for a comfortable ride.
Step 1: Take off your shoes and measure your height from the floor to the top of your head.
Step 2: Measure your leg inseam (from where the saddle would be) to the floor.
Step 3: Use these measurements to identify what your bike size should be.
| Height | Leg Inseam | Bike Size |
|---|---|---|
| 5" - 5'4" | 26" - 29" | 17”, 18", 19" - Small |
| 5'4" - 5'9" | 28" - 31" | 19", 20”, 21" - Medium |
| 5'9" - 6'1" | 30" - 33" | 21", 22", 23" - Large |
| 6'1" + | 34" + | 23”, 24", 25" - X Large |
Do Dutch bikes come in different styles? Yes, Dutch bikes are available in various styles, including traditional city bikes, cargo bikes, and electric-assist options.
Are Dutch bikes suitable for long rides? Absolutely! Designed for comfort, Dutch bikes are suitable for longer rides. Enhance your experience with accessories like padded saddles or ergonomic grips.
Can I customize my Dutch bike? Certainly! Personalize your Dutch bike with different colors and explore our range of accessories to make it uniquely yours.
How do I maintain my Dutch bike? Keep your Dutch bike in top condition with regular checks, tire inflation, and chain lubrication. Schedule a yearly service for comprehensive maintenance.
Do you offer electric Dutch bikes? Yes, we provide electric-assist Dutch and German bikes with reliable motors and long-lasting batteries for an eco-friendly and effortless riding experience.
How can I order a Dutch bike? Ordering is easy! Browse our selection online, choose your model and options, and proceed to checkout with secure payment options.
Can I test ride a Dutch bike before purchasing? Absolutely! Schedule a test ride to experience the comfort and performance of our Dutch bikes before making a decision. Bring a valid ID and credit card.
Do you ship internationally? Yes, we offer worldwide shipping. Email us for a personalized quote at info@godutch.ca.
How do I know what type of bike to purchase? Refer to our sizing chart and explore the two different Dutch bike styles for a fit that suits your preferences and riding needs.
What are the price points based on? Prices consider factors like bike usage, brand, style, attached accessories, and import costs, ensuring fair pricing based on each bike's individual features and history.
What accessories are standard on a Go Dutch Bike? Our bikes come with mudguards, chain guard, Go Dutch Bell, front and rear lights, and a rear wheel lock. Some models include additional accessories like cargo carriers or jacket protectors.
Can I pick up my bike? Yes, you can pick up your bike at 511 Eglinton Avenue West after receiving the 'Your Bike is Ready for Pickup' email or notification.
How do I make changes or cancel my order? Email us promptly for order changes. Returns are accepted within a two-week period, subject to a restocking fee, and the bike must be in the same condition as when it left.